Free medical advice hotline – 1390
for all Sri Lankans

MyDoctor, Sri Lanka’s premier digital healthcare provider, in partnership with Dialog Axiata PLC and Wavenet Pvt Ltd, to launch a free hotline – 1390 for all Sri Lankans to deliver information and advice on the coronavirus, providing access to Doctors without the requirement of physically visiting a hospital or a clinic. This convenient and easy-to-use service is a timely development, as the pandemic continues to spread.

This trilingual advisory service is free of charge for all, with call charges to the hotline being free for all Dialog customers and other networks that offer the same. The hotline can be accessed by dialling 1390 from any network, while an Android or iOS app to access information regarding COVID-19 will also soon be launched. The treatment process for the coronavirus, a respiratory illness which affects its host through the eyes, nose and mouth, emphasises the importance of isolating affected patients, due to its highly contagious nature. This hotline aims to provide Sri Lankans with all the required information such as symptoms to note and precautions to take in order to prevent further spreading of the disease. The detailed information regarding COVID-19 was contributed by Dr. Prof. Neelika Malavige, who is a Professor at the Department of Microbiology of the Faculty of Medical Sciences. If the user requires further clarifications via a qualified doctor, the user has the option of speaking to a doctor via the ‘Doctor on Call’ service.

The COVID-19 Information Hotline, developed in partnership with Wavenet International Ltd. and MyDoctor (My Health Solutions Ltd), will be the first of its kind to provide users with this service, free of charge.


“MyDoctor” wins e-Commerce Brand recognition

MyDoctor, Sri Lanka’s premier holistic digital healthcare platform was proud to be recognized among the top 20 e- commerce platforms in Sri Lanka in 2019. The assessment was carried out by Brand Finance, a leading independent band valuation Company with its headquarters in the UK.

The overall Vision of MyDoctor’s is to create a connected Healthcare eco-system with the help of ever expanding digital technology to pursue collaboration across the Healthcare Eco system and connectivity among stakeholders within the industry. The state of the art technology and solutions used by the Company are committed to creating a paradigm shift in the landscape of Sri Lanka’s Healthcare where the patient is in control of his/her health and wellness.

The digitization of cultural based healthcare is an important prerequisite for the overall digitization of all stakeholders within the sector. This is an essential and key component for the overall success of a smooth collaboration across eco- system stakeholder. The wide array of services and products offered by the Company enable individuals to proactively look into their health and wellness and engage in a preventative method of care as opposed to a reactive method of care. The much recognized Corporate Slogan “For All your medical need is a facilitation of the amalgamation of all the services they provide as a whole to enable the end patient to enjoy the benefits of a connected healthcare eco system. Whereby a user has convenient access to Doctors, Pharmacies, laboratories and Hospitals at their fingertips. wins at 2018 Competition

Organized by the ‘.lk’ domain registry was held for the 8th Consecutive year, with its goal to recognize the excellence among Sri Lankan websites within the ‘.lk’ domain. Judging was based on visual appeal, usability and popularity among its users. Over 400 prestigious organizations participated in this competition which was judged over a period of 3 months.

Gaining more popularity and serving an ever growing member base, emerged Silver award winners in the (SME) Business category at the 2018. was judged upon technical criteria; completeness, navigation, standards & performance, design criteria; site design & page design; content criteria; quantity & quality, and user interaction criteria by an elite panel of judges at the contest. is Sri Lanka’s premier digital healthcare solution provider who provides a host of medical services, including 24/7 Tele-Care Service, Medicine Delivery to door step & Discounts & benefits from Leading healthcare partners.

The experienced panel of Doctors at are accustomed to providing Tele-care for the clients anytime where ever in the world they may be.

Their state of the art ‘health Profile” enables the client to store and maintain medical records online Free of charge ensuring convenience, portability and accessibility at any time. Since its inception in 2012 in the medical arena, has evolved to be a fully-fledged digital healthcare service provider which reflects its growth within the eHealth industry. Breaking through the shackles and norms of conventional healthcare service delivery, provides its members a holistic approach to health and wellness.

Considering the diminishing digital divide of the communities, has introduced it’s own mobile apps for the convenience of usage of the same valued services through smart devices. apps can be downloaded from Play Store and App store for both android and ios devices. On the other hand they can be quickly access through their Hotline 0117 247 000 will continues to grow and through this win at the awards will continue to create a positive image within the Digital Health Market and enables the organization itself to provide a much needed services to the community.

Given the trend that has set during it’s the resent past it can be expected thatit will be a house brand name very soon. – e-Swabhimani winner in Health & Wellness category

e-Swabhimani awards, the nation’s premier digital , social impact awards 2018 was held recently at Galle Face Hotel, Colombo. This prestigious national event celebrating the outstanding digital impact solutions organized by Information & Communication Technology Agency of Sri Lanka (ICTA), is an annual event since 2009. The awards nominees were considered under 9 different categories and were adjudged by a Grand jury comprising of eminent experts drawn from various fields of expertise. Surpassing all the nominees in the Health & Well-being category, emerged as the winner. is a digital platform created with a vision to amalgamate the eco-system centered on the patient, thus providing an end to end connectivity & digitization of key stakeholders in the Healthcare eco-system. The solution allows individuals to maintain their own health profile in the cloud and link up with various professionals & services such as medical professionals, laboratory services, pharmaceutical services & hospital & other Healthcare centers. The aim of platform is to empower the users & bring together the healthcare services which are currently functioning in silos thus providing a holistic and an integrated type of care. The founder of, Dr. Harsha Jayakody says that, ” also aims to act as a knowledge hub for individuals who have just been diagnosed with pre-existing medical conditions & direct them to connect with the portal of information & guidance via mobile application as well as the website.

Sri Lanka as a country has not yet seen Digital solutions fully integrated into the healthcare services of the country & in fulfilling the everyday health & well-being needs of a person. According to ICTA Juror’s Evaluation, “Allowing people to take control of the eco system around their health & well-being would be a key step in integrating different health & well-being related services & professionals involved in providing such services. The platform & App seem to have embarked on creating this integration using modern technologies & have reached considerable heights over a short period of time.” The Jury further mentioned that the effort taken by as a pioneering step in the Sri Lankan context having potential to streamline the healthcare service delivery driven by the needs of a person rather than by the terms dictated by the system or context.